Customer Service Advisor (Call Centre)

133
Buckinghamshire
Permanent
£20k - 22.5k + Benefits

Ready to take on your next challenge in 2023? Do you want to work for a business that is creating products that solve a real problem for consumers? We're delighted to be supporting an existing client as they continue to expand their Customer Service teams based in Buckinghamshire. 

If the above sounds like you read on! If you are not, then check out our other jobs – we are also looking for people in other Customer Operation positions!

 

Job Summary

Our client’s Customer Service team has recently grown and with that growth comes the need for a new Customer Service Advisor which is where you come in. This business supports a large remit of customers across the UK and has seen an increase in the demand for their services. The business continues to lead the way as an industry leader in their respected field and as such, there is a massive opportunity for someone joining the business to further their career and have a real impact on their success.

 

Your role

As the Customer Service Advisor, you'll be responsible for both inbound and outbound calls dealing with customer queries such as queries relating to their products/services and claims responding to each customer inquiry in a timely manner,  

 

About you

We're keen to speak to candidates with exceptional relationship-building qualities and proven experience of working under pressure (extra points if you have experience of working in a customer-facing role) and have been great at it and all that being a Customer Service Advisor involves –if it needs explaining then this is probably not for you.

 

Some bullet points about you:

  • Ability to listen and ask the right questions 

  • Great organisational skills 

  • Previous experience working to agreed performance targets 

  • Proven proactive attitude to learning new skills 

 

How to Apply?

If all of this sounds like you then click on the apply button or if you want to learn more before that then contact us and make it for the attention of John who will answer any questions that you might have!