Project Manager (Contact Centre)


Looking for your next Contact Centre Project Management role? A fantastic opportunity is available for an experienced Project Manager to take on a highly rewarding but challenging role on an initial 12 month FTC. If you are someone that thrives in rapidly changing environments and is able to adapt quickly to changing needs this role might be for you! 

The result of their continued growth is that they need YOU! So read on if you are a Project Manager with experience! If you are not, then check out our other jobs – we are also looking for people in other Call Centre positions!

Job Description

The biggest growth area for our client is within the Contact Centre Management team and with that growth comes the need for a new Project Manager which is where you come in. The business continues to lead the way as an industry leader in their respected field and there is a huge opportunity for someone joining the business to further your career and have a real impact on their success.

Your role

As the Project Manager, you will take the lead on all Contact Centre owned projects and be the go-to person for all other Call Centre projects. Reporting back to the Management team it'll be your responsibility to ensure any implementation is smooth and streamlined. 

About you

You will ideally be Project Manager and have done a PM leadership role for at least two years within a similar environment (extra points if you have experience working in an FS environment) and have been great at it and all that being a Project Manager involves –if it needs explaining then this is probably not for you.


Some bullet points about you:

  • Be able to effectively communicate at all levels within the business and liaise with stakeholders to resolve issues

  • Ability to priorities workloads and use their own initiative

  • Ability to work independently or as part of a team

  • Ability to work under pressure and to tight deadlines

  • Contact Centre leadership experience is desirable 


How to Apply?

If all of this sounds like you then click on the apply button or if you want to learn more before that then contact us and make it for the attention of John who will answer any questions that you might have!