Resource Planning Analyst (Hybrid)

£30k - £33k + Benefits
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Having recruited a large number of Planning Analysts over the years our award-winning client in Manchester is now looking to add an experienced Resource Planning Analyst to their team. If you're looking to work directly with a more experienced Planning Manager to be taught, guided, and trained with the view of taking your Planning skills to the next level then this role is for you! 

If the above sounds like you read on! If you are not, then check out our other jobs – we are also looking for people in other WFM & Resource Planning positions!


Job Summary

Our client’s WFM team has recently grown and with that growth comes the need for a new Resource Planning Analyst which is where you come in. This business supports a large remit of customers across the world and has seen an increase in the demand for its services. The brand continues to lead the way as an industry leader in their respected field and there is a huge opportunity for someone joining the business to further their career and have a real impact on their success.


Your role

As the Resource Planning Analyst, you'll play a critical role in ensuring optimal resource allocation and planning for our back-office operations. You will be responsible for producing short, medium, and long-term plans, analysing supply and demand components, and providing insightful commentary and recommendations. Additionally, you will contribute to formal interactions within Operational Support and collaborate with cross-functional teams to drive operational efficiencies and improve planning accuracy.


About you

We're looking for an experienced Planner with some exposure to either Back Office operations or long term Forecasting and Capacity Planning ideally currently working within a Customer Contact WFM/WFO team –if it needs explaining then this is probably not for you.


Some bullet points about you:

  • At least 2 years experience in a Resource Planning role 

  • Excellent Excel and Analytical skills 

  • Strong commercial awareness and understanding of impacts on financial performance

  • Proven stakeholder management exposure at all levels, demonstrating influence and communication skills 


How to Apply?

If all of this sounds like you then click on the apply button or if you want to learn more before that then contact us and make it for the attention of John who will answer any questions that you might have!