A growing business is looking for an enthusiastic B2B Telesales Executive to join its expanding team. This is an excellent opportunity for someone with telesales, telemarketing or lead generation experience who enjoys speaking with business decision-makers and creating high-quality sales opportunities.

Job Summary

As a B2B Telesales Executive, you will contact prospective business customers, build rapport and identify relevant opportunities for further follow-up.

You will work within a supportive, target-driven environment and receive access to quality data, clear campaign objectives and ongoing coaching. The role offers a competitive basic salary, uncapped commission and genuine scope for progression.

Your Role

You will make outbound calls to businesses across a range of sectors, introducing relevant services and speaking with key contacts to understand their needs. You will ask effective questions, identify areas of interest and record accurate information to support the next stage of the sales process. You will be expected to manage your activity against agreed targets while maintaining a professional, consultative and engaging approach in every conversation.

About You

You will be a confident and resilient communicator with previous experience in telesales, telemarketing, lead generation or another telephone-based sales role. You will be comfortable speaking with business decision-makers, handling objections and working towards clear performance targets. A positive attitude, strong attention to detail and the ability to build rapport quickly will be important.

Some Bullet Points About You

• Previous experience in telesales, telemarketing or lead generation
• Confident speaking with business decision-makers
• Strong telephone manner and communication skills
• Motivated by targets and commission
• Positive, resilient and proactive
• Able to ask effective questions and identify opportunities
• Good administration and record-keeping skills
• Fluent written and spoken English
• Comfortable working independently and as part of a team
• An interest in technology-led services would be useful but is not essential

What’s on Offer

• Competitive basic salary
• Uncapped commission
• Attractive overall earning potential
• Supportive team environment
• Ongoing training and development
• Career progression opportunities
• Additional employee benefits
• Flexible working may be considered for the right candidate

How to Apply

Please submit your CV with a brief overview of your telesales, telemarketing or lead generation experience.

A growing business is looking for an enthusiastic B2B Telesales Executive to join its expanding team. This is an excellent opportunity for someone with telesales, telemarketing or lead generation experience who enjoys speaking with business decision-makers and creating high-quality sales opportunities.

Job Summary

As a B2B Telesales Executive, you will contact prospective business customers, build rapport and identify relevant opportunities for further follow-up.

You will work within a supportive, target-driven environment and receive access to quality data, clear campaign objectives and ongoing coaching. The role offers a competitive basic salary, uncapped commission and genuine scope for progression.

Your Role

You will make outbound calls to businesses across a range of sectors, introducing relevant services and speaking with key contacts to understand their needs. You will ask effective questions, identify areas of interest and record accurate information to support the next stage of the sales process. You will be expected to manage your activity against agreed targets while maintaining a professional, consultative and engaging approach in every conversation.

About You

You will be a confident and resilient communicator with previous experience in telesales, telemarketing, lead generation or another telephone-based sales role. You will be comfortable speaking with business decision-makers, handling objections and working towards clear performance targets. A positive attitude, strong attention to detail and the ability to build rapport quickly will be important.

Some Bullet Points About You

• Previous experience in telesales, telemarketing or lead generation
• Confident speaking with business decision-makers
• Strong telephone manner and communication skills
• Motivated by targets and commission
• Positive, resilient and proactive
• Able to ask effective questions and identify opportunities
• Good administration and record-keeping skills
• Fluent written and spoken English
• Comfortable working independently and as part of a team
• An interest in technology-led services would be useful but is not essential

What’s on Offer

• Competitive basic salary
• Uncapped commission
• Attractive overall earning potential
• Supportive team environment
• Ongoing training and development
• Career progression opportunities
• Additional employee benefits
• Flexible working may be considered for the right candidate

How to Apply

Please submit your CV with a brief overview of your telesales, telemarketing or lead generation experience.

This is a key role for someone who enjoys turning data into clear recommendations, working with senior stakeholders and helping a business plan effectively for growth, change and service demand.

Job Summary

As Resource Planning Manager, you will be responsible for developing robust medium and long-term workforce plans that support operational performance and commercial objectives. You will use data, trends and business insight to forecast future demand, identify resource requirements and recommend practical planning solutions.

This is a full-time, permanent role offering remote working, with occasional travel to office locations as required.

Your Role

You will lead the development of resource plans that help the business prepare for future demand, ensuring workforce requirements are understood, clearly modelled and aligned with wider operational goals. You will review performance trends, assess potential changes in customer behaviour, technology, channels and business activity, and translate these into accurate planning assumptions. Working closely with teams across Operations, Finance, HR and Change, you will provide insight that supports decisions around staffing, scheduling, outsourcing and service delivery. You will also help improve planning processes, reporting and tools, ensuring the business has clear visibility of risks, opportunities and future capacity needs.

About You

You will be an analytical and commercially minded resource planning professional with experience in a complex contact centre or customer operations environment. You will be confident building forecasts, developing capacity models and presenting workforce recommendations to senior stakeholders. You will understand how planning decisions affect service, cost and customer outcomes, and you will be comfortable balancing detail with the bigger picture. You will also bring strong leadership skills, with the ability to support, coach and develop others while driving continuous improvement across the planning function.

Some Bullet Points About You

• Experience in resource planning within a contact centre or customer operations environment
• Strong forecasting and capacity planning skills
• Confident using data to identify trends, risks and opportunities
• Able to build clear workforce plans across medium and long-term horizons
• Strong stakeholder management and communication skills
• Experience working with operational, finance, HR or change teams
• Good understanding of WFM, telephony or reporting tools
• Comfortable producing planning reports, insight and recommendations
• Previous experience leading or developing planning colleagues would be beneficial

How to Apply

To apply, please send your CV and a short cover letter outlining your experience in resource planning, forecasting and workforce modelling. This is an excellent opportunity to join My Client in a role where your insight will help shape future planning decisions and support the delivery of great customer outcomes.

This is a highly visible role where you will use real-time data, operational insight and sound judgement to support fast, effective decision-making. You will work closely with operational leaders and senior stakeholders to keep performance on track, respond to changing demand, and ensure customers continue to receive a high-quality service.

Job Summary

As Real Time & Resource Planning Manager, you will be responsible for leading the in-day planning and live operations approach across a busy, multi-channel contact centre environment. You will monitor performance in real time, identify emerging risks, and take proactive action to manage demand, capacity, system issues, colleague availability and service levels.

This is a hybrid, UK-based role with travel to a regional office location as required. Specific site details will be discussed with suitable applicants during the recruitment process.

Your Role

In this role, you will lead the deployment and execution of the in-day contact centre plan, ensuring resources are aligned to customer demand and wider business objectives. You will use real-time dashboards, workforce management systems and performance analytics to monitor live operations, identify pressure points and make swift recommendations or decisions to protect service delivery.

You will work closely with operational teams to adjust capacity, manage demand fluctuations, support incident response and ensure contingency plans are activated when required. A key part of the role will involve improving live planning processes, strengthening operational resilience and driving a culture of continuous improvement. You will also provide clear performance insight and recommendations to senior stakeholders, helping the business understand trends, risks and opportunities across the live operation.

About You

You will have strong experience in contact centre operations, real-time planning, workforce management, demand forecasting or capacity planning within a high-volume, multi-channel environment. You will be confident using data, dashboards and workforce management tools to monitor performance and make practical, commercially sound decisions in the moment.

You will be comfortable influencing operational leaders and senior stakeholders, particularly when service levels are under pressure or priorities need to shift quickly. You will bring a strong understanding of incident management, operational resilience and business continuity, alongside the ability to remain calm and decisive in fast-changing situations. Experience with systems such as workforce management platforms, contact centre systems, planning tools or similar technologies would be highly beneficial.

Some Bullet Points About You

• Experience in real-time planning, live operations, workforce management or contact centre performance management.
• Strong understanding of demand forecasting, capacity planning and in-day resource optimisation.
• Confident monitoring live service performance across multi-channel contact centre environments.
• Able to make quick, data-led decisions to protect service levels and customer experience.
• Experienced in managing demand fluctuations, incidents, outages or operational disruption.
• Comfortable working with senior stakeholders and operational leadership teams.
• Skilled in using workforce management systems, dashboards and analytics tools.
• Strong communication skills with the ability to explain insight clearly and influence action.
• Continuous improvement mindset with an interest in automation, process improvement and operational excellence.
• Comfortable working in a hybrid role with travel to a regional office location as required.

How to Apply

If you are an experienced real-time planning or live operations professional looking for a role where you can make a direct impact on service performance, customer experience and operational resilience, we would be keen to hear from you. Please apply with your latest CV for further information.

Job Summary

As a Customer Service Advisor, you will support the service operation by handling customer enquiries and requests across chat, email, and calls using Customer Service platforms (Shopify & Zendesk). Your goal will be to exceed customer expectations while adhering to internal policies and processes. You will proactively escalate pain points and develop solutions to enhance the customer experience.

Your Role

You will provide first-class service to our customers across various channels, including chat and email, with occasional outbound calls to resolve issues. You will ensure all engagements meet business service level agreements and strive to exceed customer expectations. You will maintain contact until an issue is resolved, ensuring customers are informed at all times. 

About You

You are outgoing, personable, and have strong emotional intelligence. You have a strong desire to do the right thing, are patient and resilient, and can adapt to a fast-paced environment. You are detail-oriented, solution-driven, and confident in problem-solving. Your communication skills are excellent, both written and verbal, and you have the ability to persuade and influence effectively. You excel in complaint resolution, active listening, multitasking, and working under pressure. 

Some Bullet Points About You

• Strong desire to do the right thing
• Patient and thick-skinned
• Adaptable in a fast-paced environment
• Detail-oriented, ensuring correct and complete processes
• Solution-driven, with a focus on improving user or customer experience
• Confident and self-sufficient in problem-solving

How to Apply

If you have experience with Shopify & Zendesk, at least one year in a customer service operation and thrive in a fast-paced environment, we want to hear from you!

Job Summary

This full-time role starts with a two-week induction in Buckinghamshire, after which you'll work remotely with just one day per week in the office. You’ll be part of a supportive and dynamic team, engaging with existing customers to retain and renew their service, all while enjoying a competitive salary and a generous commission scheme with monthly payouts.

Your Role

As a Customer Service & Retention Advisor, your day will revolve around meaningful conversations with customers who are considering next steps. You’ll listen carefully, ask the right questions, and tailor solutions that align with individual needs. With a mix of inbound and outbound calls, you’ll build rapport quickly, overcome objections with confidence, and explain options clearly. You’ll also be a go-to person for more complex situations, providing clear guidance and taking ownership to ensure customers feel supported from start to finish.

About You

You bring energy to conversations and aren’t afraid to think on your feet. You're confident, empathetic, and quick to learn systems and procedures. You enjoy rising to a challenge, especially when it comes with clear goals and a healthy dose of recognition. Ideally, you've worked in a customer-facing or retention-based role before, but most importantly, you're someone who genuinely enjoys helping others make informed decisions and feel good about them.

Some Bullet Points About You

• Experienced in customer service or retention roles

• Excellent communicator who can handle objections and resolve concerns

• Confident working with systems while speaking to customers

• Proactive and able to work independently

• Target-driven with a positive, can-do attitude

• Available to start on Monday 1st September and attend two weeks of training in Buckinghamshire

What’s In It For You?

• Uncapped monthly commission (with clear structure and milestone bonuses – earn up to £2,000/month!)

• 25 days annual leave (plus bank holidays and your birthday off!)

• Holiday buy/sell scheme

• Health cash plan and mental health support tools

• Pension and life assurance

• Supportive and inclusive team culture

• Hybrid working with long-term flexibility

How to Apply

If you're ready to turn your natural people skills into a rewarding and stable career, we want to hear from you. Apply today to join a forward-thinking organisation that values your talent and supports your growth.

This is a unique chance to join a modern, collaborative environment that combines high-quality work with an agile and forward-thinking approach. You will be empowered to lead, influence, and grow within a firm that values innovation, leadership, and long-term success.

Job Summary

This is a full-time, permanent position offering hybrid working, a competitive salary, and an attractive benefits package. The role is based across two London office locations, providing flexibility and access to a diverse and high-calibre client base.

You will take on a senior leadership position within a specialist family law team, handling complex matters while contributing to the firm’s strategic growth and ongoing success.

Your Role

As a Partner, you will lead on complex and high-value family law matters, providing strategic, pragmatic, and client-focused advice. You will work closely with a team of solicitors, guiding them on cases while ensuring the highest standards of service delivery. Beyond your casework, you will play a key role in shaping the firm’s direction, contributing to business development initiatives and strengthening the firm’s presence in the market. You will foster strong client relationships, drive referrals through your network, and champion a tailored and empathetic approach to client care. Additionally, you will take an active role in mentoring and developing junior lawyers, helping to build the next generation of leaders within the firm.

About You

You are an established Family Law Partner with a strong reputation in the market and a proven track record within a recognised firm. You bring extensive experience in handling complex financial matters and children cases, approaching each with a strategic and outcome-focused mindset. Commercially aware and results-driven, you are confident in discussing your financial performance and contributions to business growth. You are a natural leader who actively contributes to firm culture, supports team development, and drives initiatives forward. With strong networking capabilities and a consistent history of generating work and referrals, you are motivated to further enhance your profile and play a central role in a growing practice.

Some Bullet Points About You

• Established Family Law Partner with a strong market reputation

• Significant experience in complex financial and children matters

• Proven track record of business development and client referrals

• Strong commercial awareness with demonstrable financial performance

• Excellent leadership, mentoring, and team development skills

• Ability to build and maintain long-term client relationships

• Strategic thinker with a pragmatic, client-focused approach

• Active networker with strong professional connections

• Member of Resolution

How to Apply

If you are an ambitious and driven Partner looking to take on a key leadership role within a progressive and growing firm, we would be delighted to hear from you.

Please submit your CV along with a cover letter outlining your experience and achievements.

Job Summary

This full-time, permanent position is ideal for a qualified solicitor with a strong background in family law, confident in managing a varied caseload. You’ll play a key role in delivering high-quality legal services while shaping your own progression and contributing to the firm’s continued growth.

Your Role

In this role, you will manage a broad range of family law matters, including divorce, financial settlements, child arrangements, cohabitation disputes, and domestic abuse cases. You'll provide strategic advice with empathy and professionalism, preparing documents, conducting advocacy where required, and maintaining outstanding levels of client service. You'll also be encouraged to grow your own caseload, with the support of the wider team and the opportunity to shape your own path within the firm.

About You

You’re a qualified solicitor with at least 3 years’ PQE in family law (though highly capable NQ solicitors will also be considered). You bring not only legal knowledge and experience, but also strong interpersonal and organisational skills. You are comfortable working independently, have an entrepreneurial mindset, and thrive in a collaborative team culture where client care and excellence come first.

Some Bullet Points About You

• Qualified Solicitor with minimum 3 years PQE in family law

• Sound knowledge of UK family law and court procedures

• Strong communication and client relationship skills

• Able to work autonomously and meet financial targets

• Committed to delivering empathetic, high-quality legal support

• Willing to contribute to business development and team growth

How to Apply

If you’re ready to take the next step in your legal career and want to be part of a flexible, forward-thinking team that values ambition and client care, we’d love to hear from you. Apply now to explore this exciting opportunity in family law.

Job Summary

This is a full-time opportunity for a qualified solicitor with experience across general civil litigation and family law. You'll take ownership of a diverse caseload from instruction to resolution, working on a wide range of disputes and family law matters while contributing to the ongoing development of the practice.

Your Role

You’ll manage a mix of civil litigation and family files, including contract disputes, property issues, debt recovery, contentious probate, divorce, financial remedy, and children matters. You’ll advise clients, draft legal documents, liaise with third parties, and conduct advocacy at interim hearings when appropriate. With autonomy in your daily work, you’ll also be involved in negotiations, mediations, and business development activities that help maintain and grow the firm’s client base.

About You

You are a qualified solicitor with a minimum of 3 years’ PQE in litigation and/or family law. You have a solid grasp of civil procedure and family law processes, excellent drafting ability, and the confidence to manage your own caseload. While advocacy experience is a plus, your communication skills and client-focused mindset are what truly set you apart.

Some Bullet Points About You

• Qualified Solicitor with at least 3 years PQE in litigation and/or family law

• Strong technical understanding of civil and family legal frameworks

• Skilled in drafting pleadings, statements, and settlement agreements

• Capable of handling complex matters with minimal supervision

• Strong communicator, adept at client interaction and case strategy

• Advocacy experience desirable but not essential

• Proactive, commercially aware, and team-oriented

How to Apply

If you’re ready to take the next step in your legal career within a role that values autonomy, variety, and client care, we want to hear from you. Apply today and become part of a legal team where your expertise will thrive.

Are you a calm, confident and empathetic communicator who enjoys helping people feel informed, reassured and supported? My Client is an exciting start-up looking for an exceptional Customer Support Advisor to become a trusted voice for its customers.

This is not a traditional call centre role. You will not be rushing conversations or pushing sales. Instead, you will take time to listen, understand each customer’s needs, and provide clear, thoughtful support across phone, email and web chat.

Please note: the first week of training will take place on-site in London, with expenses paid. After this, the role will be primarily home-based, with occasional time in London for training and team connection.

Job Summary

As a Customer Support Advisor, you will handle customer enquiries with empathy, professionalism and care. You will take ownership of each interaction from start to finish, helping customers understand information clearly, navigate decisions confidently and resolve queries in a supportive way.

You will be joining a growing start-up with clear values, big ambitions and a genuine commitment to delivering an excellent customer experience. This is a great opportunity for someone who wants to do meaningful work, contribute ideas and be part of building something new.

Your Role

You will support customers across phone, email and web chat, responding to enquiries with patience, clarity and confidence. You will explain complex topics in simple, human terms, adapt your tone to suit each individual situation, and ensure every customer feels listened to and respected. You will work independently from home while staying closely connected with the wider team, sharing feedback, learning new systems and helping shape what great customer service looks like as the business grows.

About You

You will be a naturally thoughtful communicator who listens carefully, responds calmly and creates trust through every interaction. You will be comfortable working independently, confident using IT systems and open to learning new ways of working. Previous customer service experience is important, ideally gained in a regulated or process-led environment, but your attitude, communication style and ability to support people with care will be just as important.

Some Bullet Points About You

• Previous experience in customer service, customer support or a similar advisor role
• Excellent written and verbal communication skills
• Calm, patient and empathetic approach
• Confident handling customer enquiries by phone, email and web chat
• Able to explain information clearly and simply
• Strong attention to detail and ownership of tasks
• Comfortable working from home after initial training
• Good IT skills and willingness to learn new systems
• Able to attend the first week of training on-site in London, expenses paid
• Positive, pragmatic and professional attitude

How to Apply

To apply, please send your CV and a short cover letter explaining why you would be an exceptional candidate for this Customer Support Advisor role.