About Us
Welcome to Black & White Recruitment, where our mission is to simplify the complexities of call centre recruitment. With over 20 years of industry experience, we specialise in delivering tailored talent acquisition strategies that meet the dynamic needs of modern businesses.
Our Mission
We aim to tackle the grey areas in recruitment by partnering with brands to provide a proven, detailed approach to attracting top talent. Our focus is on understanding your unique business needs to deliver candidates who align perfectly with your operational goals.
Our Services
- Comprehensive Talent Solutions: From operations and sales to customer experience and data analytics, we cover all aspects of contact centre staffing
- Workforce Management: Expertly managing remote and hybrid teams to ensure operational efficiency
- Data Analytics and Insights: Providing detailed insights to enhance customer service and business intelligence
- Executive Search: Finding leaders who can drive success and embed core values within your organisation
- CX & Digital Transformation: Helping businesses offer a seamless omnichannel customer experience
Why Choose Black & White Recruitment?
- Proven Track Record: Over 400 successful placements since 2018 and partnerships with more than 100 clients
- Extensive Network: With 3,864 LinkedIn followers and 20,000 connections, we tap into a vast pool of talent
- Flexible and Cost-Effective: Competitive pricing, flexible payment terms, and a satisfaction guarantee with free replacements if needed
At Black & White Recruitment, we invest time to understand the people and businesses we work with. Our personalised approach and expansive network allow us to craft unique hiring plans tailored to your needs. Join us and experience recruitment made simple.