My Client is committed to fostering a culture of excellence and support, offering you the chance to be a part of a dynamic team dedicated to providing a top-notch customer experience. As a Receptionist, your role is pivotal in ensuring every interaction with their customers reflects a dedication to support, safety, and dignity.
Job Summary
Your contribution as a Receptionist will be integral to maintaining the reputation of my client's Services. This role calls for an individual who can deliver first-class customer service and manage various administrative tasks with precision and care.
Your Role
As the first point of contact, you will be the welcoming face, providing an excellent customer service experience for all who visit the offices. Your responsibilities will include managing reception information resources, handling key management, coordinating access, booking appointments, and maintaining accurate records using the CRM system.
You'll navigate challenging situations with calmness, addressing concerns and resolving issues promptly. Your dedication to customer service excellence will see you supporting vulnerable customers, processing payments, and ensuring the reception area reflects the high standards it upholds.
About You
You are a charismatic professional who understands the impact of a warm greeting and a helpful attitude. With experience in reception or customer service, you've honed your ability to remain calm under pressure and are adept at managing a diverse range of tasks. You approach every challenge with empathy and a problem-solving mindset, aiming to exceed expectations with every interaction. Your exceptional communication skills and team spirit make you a natural fit for this role, where your proactive stance on customer feedback will drive continuous improvement in thier services.
Some Bullet Points About You
- Proven experience in a reception or customer-focused role
- A calm, empathetic approach to dealing with complaints and resolving problems
- Ability to work in a fast-paced and pressurised environment
- Outstanding team player with excellent verbal and written communication skills
How to Apply?
If all of this sounds like you then click on the apply button or if you want to learn more before that then contact us and make it for the attention of John who will answer any questions that you might have!