Are you a skilled Resource Planning Analyst looking for an exciting and varied role? We have a fantastic opportunity for you to join our client's team on a hybrid working basis. In this role, you'll play a critical part in supporting business forecasts and capacity planning, contributing to a commitment to excellence.
If the above sounds like you read on! If you are not, then check out our other jobs – we are also looking for people in other Resource Planning positions!
Job Summary
As a Resource Planning Analyst, you'll efficiently coordinate resources, service levels, and future planning, ensuring alignment with revenue targets. Work collaboratively within the resource team to support and develop processes that optimise agent performance, maximizing efficiency.
About you
To excel in this role, you'll need to be an exceptional communicator with the ability to simplify complex concepts. Strong interpersonal skills and a knack for building relationships internally and externally are essential. Your analytical prowess, attention to detail, and problem-solving skills will set you apart. You should also have a keen sense of commercial and financial awareness, understanding the impact of every decision on business cost - if any of this needs explaining this is probably not the role for you.
Some bullet points about you:
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Experience in Long Term Resource Planning
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Demonstrable expertise in, forecasting and management information methods
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Strong commercial awareness and understanding of impacts on financial performance
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Proven stakeholder management exposure at all levels, demonstrating influence and communication skills
How to Apply?
If all of this sounds like you then click on the apply button or if you want to learn more before that then contact us and make it for the attention of John who will answer any questions that you might have!