Do you like working with Data to provide key insights that will provide opportunities to further enhance the business you are working for? We're working with a highly successful business with ambitious growth plans as they look to hire a subject matter expert to develop best-in-class reporting suites.
Our client is offering hybrid working with 1-2 days required in office the rest can be spent working from home.
If the above sounds like you read on! If you are not, then check out our other jobs – we are also looking for people in other MI & Insight positions!
Job Summary
Our client’s Resource Planning team has recently grown and with that growth comes the need for a new Senior MI Analyst which is where you come in. This business supports a large remit of customers across the UK and has seen an increase in the demand for its services. The business continues to lead the way as an industry leader in their respected field and there is a huge opportunity for someone joining the business to further your career and have a real impact on their success.
Your role
As the Senior MI Analyst, you'll provide analysis and operational insight for all business units, consolidate information from various data outputs, develop reports, interpret the results, turning data into meaningful information and knowledge to assist in decision making.
About you
We're looking for a data expert with substantial experience in developing MI for Contact Centres and is able to present analytical concepts to all levels of the business (extra points if you have experience of working in a back-office environment), and have been great at it and all that being a Senior MI Analyst, involves –if it needs explaining then this is probably not for you.
Some bullet points about you:
-
Ability to work in a fast-paced environment
-
Excellent working knowledge of Power BI
-
Excellent Analytical skills to compile, analyse and provide key insights
-
Strong commercial awareness and understanding of impacts on financial performance
-
Proven stakeholder management exposure at all levels, demonstrating influence and communication skills
How to Apply?
If all of this sounds like you then click on the apply button or if you want to learn more before that then contact us and make it for the attention of John who will answer any questions that you might have!